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  • Using TSAPI library, the auto greeting server barge in an asterisk extension which then plays a greeting message for an agent. The integration work enables auto greeting function for a call center.

    • Freeware (Free)
    • 449 Kb
    • Windows
  • This tool use Avaya TSAPI library, it registers itself as call routing server for VDNs. When there is call comes in, Avaya send the call to this routing server and asks for routing decision. Currently, the routing server supports the features ...

    • Freeware (Free)
    • 455 Kb
    • Windows
  • The Avaya Asterisk Logger is a server module that triggers call recording on Asterisk for the Avaya system. The software uses Avaya TSAPI library, it makes Single Step Conference (SSC) call to an agent extension in Avaya side and bridge the voice path ...

    • Freeware (Free)
    • 3.3 Mb
    • Windows
  • This monitoring server uses Avaya TSAPI library, it monitors incoming calls from Avaya VDN and display the abandon and short duration calls information for call center operation.

    • Freeware (Free)
    • 454 Kb
    • Windows