HTicket v.1.4

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A web based application providing Help Desk / Trouble Ticket functionality. Key Benefits * Multiple ticket types (i.e. Help Desk, New Employee, Termination, Security Access request, etc.) o Create you own ticket types, status, and status transitions. o Build your own work flow for each ticket type. o Add additional data fields for each ticket type. * Paperless Software Defect Tracking o Work flow between developers, QA, and Management. o Attach screen prints to tickets via supplied program. o Attach testing documents to ticket (i.e. Word, Excel, etc). * XML Web Services o Create/Update/Fetch tickets * Hosted Solutions o Support for multiple customers o No database connectivity required for reporting * hTicket power point presentation

A web based application providing Help Desk / ...

 
  • HTicket
  • 1.4
  • tjhsoft
  • Windows 2003
  • Shareware
  • 7.96 Mb
  • 174
  • $495.00
 
 

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