Cc-Modeler Lite v.1.2.3

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cc-Modeler Lite is the ultimate Erlang C tool - it simplifies the modeling and analysis of call center staffing requirements and service performance. It uses the industry-standard Erlang C traffic model. cc-Modeler is powerful and quick, with many features not found in other Erlang C calculators. cc-Modeler's Erlang C calculations take the guesswork out of agent performance - the time taken to answer calls (ASA), the amount of time taken to resolve the callers requirement, how efficiently agents are utilized etc. Erlang C can accurately model all these this.

cc-Modeler Lite is the ultimate Erlang C tool ...

answer, analysis

 
  • Cc-Modeler Lite
  • 1.2.3
  • KoolToolz.com
  • Win All
  • Freeware
  • 15.34 Mb
  • 144
  • Free
 
 

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