123 Live Help Chat Mac Server Software v.4.2


With the 123-live-help (V_4.2), The Customer panel remains web-based to be cross-platform and no client installation involved, while the Admin panel and Operator panel are turn to Windows applications to offer richer functions: Operator Statistics Added,Offline Message Management Optimized,Valuable Customer Recognition, Search Function Upgraded.123 Live Help Chat Server Software supports from one seat to unlimited seats of staff members, which makes it the right solution for business of any sizes.Features:*advertisement module gives your product more opportunities to be learned by your customers*Remote controller of 123livehelp via MSNA remote controller and monitor of the live chat conversation*Proactive Chat InvitationsThe staff member can monitor a website and invite a visitor from certain webpage to chat to up-sell product or offer help. The visitors won't have to click any chat button on the webpage. What's more, the invitation won't be blocked by pop-up killer.*Client Choose Staff.Client can request help from a very staff, which is more friendly to a returned customer.*Real-time Text Chat & Optional Video Chat for StaffThe java server enables instant chat.*Web-based Client123LiveHelp flash client loads fast and end users don't need to download any plug-ins to chat with staff.*Visitors Waiting in Queue*Chat Transferfrom one staff to another.*Canned Answers*Auto-detect and display language.*New APIAdmin can generate chat code to define the availability of the staff members and the departments, whether to show the dormant client, choose the skin of the windows, etc.*Multiple Chat RequestsOne agent can chat with multiple clients.*Chat Search More Powerful*Custom UICustomizable client interface,and skin collection.*Integrate External Database*Auto-detect User DetailsAuto-detect extensive visitors information including IP address and country.*Backend Monitor*Department Management*Chat logs sent to email

With the 123-live-help (V_4.2), The Customer ...

live support, live support software, live help, live customer support software, online customer support software, live chat support, customer online support, online sales software, live chat, live person, click to support

  • 123 Live Help Chat Mac Server Software
  • 4.2
  • 12 Jun 12
  • TopCMM Software Corp.
  • Unix, OS, 2, OS, 2 Warp, OS, 2 Warp 4, MAC 68k, Mac PPC, Mac OS 9, Mac OS X, Mac OS X 10.1, Mac OS X 10.2, Mac OS X 10.3, Mac OS X 10.4, Mac OS X 10.5, Mac Other, Pocket PC
  • Freeware
  • 24 Mb
  • 335
  • Free

Review 123 Live Help Chat Mac Server Software

  • captcha

Other software of TopCMM Software Corp.

New Chat & IRC software
  • Bopup Messenger  v.7.0.7Modern instant messenger for secure text messaging and file transfer for office and corporate use. Bopup Messenger supports broadcast (group) and offline messaging, it perfectly works on domain networks with Active Directory authentication.
  • Bopup Observer  v.6.0.2This fast and managed one-way instant messenger keeps employees informed and updated in a few seconds. It connects to an IM server and receives urgent messages, high-priority events, alerts and documents sent by users over office LAN and Internet.
  • Bopup IM Suite Enterprise Pack  v.5.3.1Secure client/server instant messaging suite designed to provide efficient chat and communication capabilities over LANs and networks of any size. This bundle includes a license for Bopup Communication Server (IM server) + 100 instant messengers.