Public Folder HelpDesk for Outlook v.8

Advertisement
Advertisement

Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL. Collaborate on helpdesk tickets in Outlook. Auto-create tickets from email. Describe problems using attached files and rich text. Categorize tickets based on configurable lists of problem types. Get information from the Outlook contacts or the GAL. Open tickets are stored both in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be re-created in Outlook if needed. Mail conversations can be tracked. Report generator based on MS Excel allows you to build and share custom reports with co-workers as well as export reports to MS Excel. Databases are open to allow building any kind of custom reports or additions to the tables.Outlook form can be customized free of charge. VB 6 and dhtml source code available for purchase if further customizations are needed.

Collaborate on helpdesk tickets in Outlook. ...

 
  • Shareware
  • 2.26 Mb
  • 182
  • $300.00
 
 

Review Public Folder HelpDesk for Outlook

  • captcha
 

Other software of Kalmstrom.nu Outlook Solutions
  • Excel OLAP Tool  v.2.0Extends the built in OLAP features in Excel to make them easier work with, especially for workgroups. Users can share customized reports easily. Either display a graph or a table or combinations of both. Choose between all the Excel graph types.
  • OLAP Reporting Tool for Excel  v.2.0Extends the built-in OLAP features in Excel to make them easier work with, especially for workgroups. Users can share customized reports easily. Either display a graph or a table or combinations of both. Choose between all the Excel graph types and ...
  • Outlook NameDays  v.2Automatically adds the namedays of all countries where this is celebrated to your Outlook Calendar. Simly select the country for which you want to add the namedays and the calendar you want to add it to. Whole day appointments will be created.

New Finance software
  • SellEbit  v.20190726E-Commerce software for merchants who have web sites that use 'Buy buttons' or shopping carts provided by payment gateways like PayPal. sellEbit can be used to manage and report on sales and to record donations and purchases.
  • Express Invoice Plus Edition  v.7.25Express Invoice Plus can help you manage and track your billing on your Windows PC. Create invoices, quotes and orders quickly. Easily add multiple users and enable online remote access.
  • ChequeSystem Cheque Printing Software  v.6.1.4ChequeSystem provides a complete cheque printing and management solution. You are no need to write any, just print and sign it. All issued cheques are kept in records. Account report and payee report provides details cheques issued history ...
  • Express Invoice Plus for Mac  v.7.28Express Invoice Plus for Mac lets you create invoices that you can print, email, or fax directly to the client for faster payment. The reporting function on Express Invoice Plus for Mac allows you to keep track of payments, overdue accounts and more.
  • DTMS Issue Control  v.1.0Issue Control is a quality low cost help desk software solution designed to affectivity track and organize work order requests, and provide tools to remotely administor devices on your network.
  • Been There Done That  v.2006Been There, Done That! is an affordable IT help desk program. Quickly and easily record, update, search and report on users, their computers, software, peripherals and their problems. This version adds integrated charts and backup and restore.